Online therapy · English & Hindi
Affordable + inclusive support. Pay what you can, from ₹800 a session. Take your time here, there's no rush.
How are you feeling today? Tap one. Nivi will keep things gentle.
How it works
Tap Book, choose a therapist and pick a free time that feels doable.
Complete your intake here, at your own pace. Share only what you feel comfortable sharing.
Your therapist reviews your intake and session request. Once approved, we send payment details to confirm your session.
Meet the co-founders
Both work with all kinds of clients, in English and Hindi, using client-centred and somatic (body-based) approaches.
Co-founder · Counselling Psychologist · she/her
“I believe in understanding the person behind the problem.”
Co-founder · Counselling Psychologist · she/her
“For me, safety over story will always matter.”
Sliding scale
Pick the price that fits your life right now. You'll get the same care, the same therapist and the same 50 minutes at every price.
If you can pay ₹1,200, please do. The extra you pay keeps the ₹800 spot open for a student, someone between jobs, or anyone having a hard month. Nobody is ever asked to prove anything.
The first 15-minute intro call is always free. Payment is made in advance to hold your slot, and receipts are available on request.
Book
Pick what you need, choose a time that feels doable, and add your details. That's it.
Nivi will leave a paw print on the day you pick.
Your first session
Not knowing what to expect is often the scariest part. Here's the whole 50 minutes.
Hellos, checking the connection, and making sure you're comfortable.
You share what brings you here, only as much as you want to.
Gentle questions about your life, what helps and what you'd like to change.
You decide if and when to meet again. No pressure either way.
Everyone is welcome here
Small reads
Fatigue that looks like laziness, a tight chest, a stomach that won't settle. Stress and old pain often show up in the body before the mind catches up. Noticing these signals, rather than silencing them, is a good first step.
Sleeping too much or too little, losing interest in music you love, skipping meals without noticing. If old feelings return, you haven't failed. You're noticing, and that's worth reaching out about early.
Breathe in for 4, out for 6. A longer out-breath tells your body it's allowed to slow down. Nivi can do it with you.
You don't need to be in crisis, or even know what's wrong. “I just feel off” is a perfectly good reason to begin. The free intro call is there to find out if it feels right.
Please note that this is not an emergency service. In case of an urgent mental health crisis, please contact a local helpline, reach out to a hospital, or seek emergency support services.
These helplines can offer immediate support, or a space to vent and share what you're going through:
Yes. Nothing is shared without your written consent, except in three situations: if there's a risk of harm to you or someone else; in cases of child or elder abuse, or where the law requires it; and in supervision, where your case may be discussed anonymously to keep care high-quality. Your identity is always protected.
You choose ₹800, ₹1,000 or ₹1,200 per session. Assessments cost the same. It's an honour system: no forms, no proof. If you can pay more, it helps someone else pay less.
A phone or laptop, an internet connection, and a quiet, private spot if you can find one. Earphones help.
Yes. Both Cherry and Shambhavi work with teenagers. We'll need a parent or guardian's consent, and we'll talk together about how privacy works for the teen.
That happens, and it's completely okay. Tell us and we'll help you switch. You won't hurt anyone's feelings.
Nivaara Nest Therapy is not an emergency service. See the helplines just above.
Legal & privacy
We've tried to write this in plain words. If anything is unclear, email us at nivaaranesttherapy@gmail.com and we'll explain. Last updated: 28 September 2026.
This policy explains how Nivaara Nest Therapy ("we", "us") collects, uses, stores and protects your personal information. It is written to meet the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and its Rules, 2025, as they come into force. Nivaara Nest Therapy is an online counselling practice run by Cherry Narang and Shambhavi Shastri. Under these laws, we are the "data fiduciary" for your information.
| When | What |
|---|---|
| Booking form on this website | For the free intro call: your name, WhatsApp number, email and what you'd like help with. For sessions: your name, WhatsApp number, email, age, pronouns, occupation (including an optional description for Other), previous therapy (Yes/No), concerns you select, optional reasons for seeking therapy and therapist preferences, how you heard about us, your booking choices (service, therapist, format, day, time and price tier), anything else you choose to tell us, and, for under-18s, a parent or guardian's name and phone number. We also record your crisis-service acknowledgement, confidentiality consent, consent version and the time you submitted consent. Calendar entries and notification emails do not contain your intake answers. |
| Before and during therapy | What you share in sessions; your therapist's session notes; assessment responses, scores and reports; an emergency contact you give us; for clients under 18, a parent or guardian's name, contact and consent. |
| Messages | WhatsApp messages and emails you send us, mainly for scheduling. |
| Payments | You pay using the UPI QR code we email you. We receive the amount, date and transaction reference. We never see or store your UPI PIN or bank details. |
| This website | Nothing personal. Your display settings (language, text size, low-stimulation mode and similar) are saved only in your own browser. Our hosting provider and the services that deliver fonts and code (Google Fonts, Cloudflare) may briefly see your IP address, as happens with any website. |
Information about your mental health is sensitive personal data under Indian law. We only collect it with your clear consent and treat it with extra care.
We do not use your information for advertising, we do not sell or rent it, and we do not use it to train AI tools.
We ask for your consent before collecting your information, through a checkbox on our site and in our booking form. You can withdraw consent at any time by emailing us. This won't affect anything done before you withdrew. It may mean we can't continue providing therapy, and we may still keep records the law requires us to keep.
We use reasonable security practices. Our accounts are password-protected with two-step verification, notes are stored in encrypted, access-restricted storage, and devices are locked. Intake access is restricted to the clinic; session notes stay with your treating therapist. No system is perfectly secure. If a data breach affects you, we will inform you and the Data Protection Board of India as the law requires.
You can ask us to:
Email nivaaranesttherapy@gmail.com. We aim to reply within 30 days. If you're unhappy with how we handle a concern, write to us again at the same address and we'll look into it within 7 days. If it's still not resolved, you can complain to the Data Protection Board of India.
We work with teenagers only with the verifiable consent of a parent or legal guardian. We explain to both the teen and the guardian, at the start, what will stay private between the teen and the therapist and what may be shared with the guardian, for example if there is a risk to safety.
If we change this policy, we'll update the date at the top. If the changes are important, we'll tell current clients directly.
By using this website or booking a session, you agree to these terms.
Nivaara Nest Therapy offers online counselling, psychotherapy and psychological assessments by counselling psychologists. We are not a medical or psychiatric service. We don't prescribe medication or give medical diagnoses. If you need a psychiatrist or other medical care, we'll help you find a referral.
Adults 18 and over. Under 18, only with a parent or guardian's consent.
WhatsApp and email are for scheduling and short practical questions. They aren't monitored around the clock, and they aren't for crises or therapy between sessions.
Therapy helps many people, but we can't promise particular results or a set number of sessions.
Articles on this site, and Nivi the chatbot, give general information and gentle self-help ideas only. They are not therapy, diagnosis or professional advice. Nivi is a scripted guide, not a person or a therapist.
To the extent the law allows, our total liability for any claim about a session is limited to the fee you paid for that session. We aren't responsible for problems caused by internet connections or third-party platforms such as WhatsApp, Google Meet or payment apps.
The text, design, logo and Nivi the otter belong to Nivaara Nest Therapy. Please don't copy them without permission.
These terms are governed by the laws of India. Courts in Pune, Maharashtra have jurisdiction over any dispute.
Before your first session, we'll ask you to read and agree to the following. Your therapist will go through it with you and answer any questions.
Our psychological assessments (for depression, OCD and ADHD) use standardised psychological tools. They help understand what you're experiencing and plan support. They are not a medical diagnosis. Where a medical diagnosis or medication may help, we'll refer you to a psychiatrist.
Both therapists follow the ethical principles of their profession, including confidentiality, informed consent, and working within their training.
Emergency disclaimer. Please note that this is not an emergency service. In case of an urgent mental health crisis, please contact a local helpline, reach out to a hospital, or seek emergency support services. Helplines are listed on our home page, under "Need help now?" at the top of every page.
No reviews or testimonials. To protect client confidentiality, we don't publish client stories or reviews.
External links. We aren't responsible for the content or privacy practices of other websites we link to, such as helplines, Instagram, LinkedIn, Google and WhatsApp.
